Notes

Ownership, in detail.

The questions owners actually ask once something has gone wrong, answered the way we would answer them on the phone. Specific accounts, in order, with the part that needs a lawyer marked as needing a lawyer.

September 12, 2026Taking a deposit without building a second system.Most shops end up with two payment systems that never agree and a monthly reconciliation done from memory. It starts with the first deposit taken the wrong way.Read ↗
September 12, 2026What card processing actually costs a shop.The quoted rate and the rate you pay are different numbers. The second one is on a statement you already have, and it takes about ten minutes to find.Read ↗
August 28, 2026Can someone send email pretending to be you?Three records in your DNS decide the answer. Most business domains have two of them working and the one that actually stops an impersonation missing.Read ↗
August 28, 2026Who owns your Google Business Profile?It sits above the search results, it carries every review you have earned, and those reviews cannot be transferred. It is also the asset owners are least likely to actually control.Read ↗
August 26, 2026What a collision shop website actually needs.Written from inside a body shop rather than from a template library. The customer landing on your site is not shopping. Something has already happened to them.Read ↗
August 26, 2026Check who owns your domain. It takes about fifteen minutes.You do not need to ask anyone, and you do not have to take anyone’s word for it. Almost all of this is publicly readable.Read ↗
August 26, 2026What a website ownership clause actually has to say.Nearly every agency contract contains a sentence about ownership. Nearly every one of them leaves the same four things out.Read ↗
August 21, 2026Nine questions to ask before you let anyone build your site.Most hiring checklists ask about process and timelines. These ask about what happens on the day you want to leave, which is the only part you cannot fix later.Read ↗
August 21, 2026How to get your website back when someone will not hand it over.The order you do this in matters more than any single step. Do it wrong and you tip your hand before you have a copy of anything.Read ↗
August 21, 2026Who owns your website? Go asset by asset.Almost every ownership dispute starts the same way: everyone assumed "the website" was a single object with a single owner. It never is.Read ↗

Taking new work

Or skip the recovery and start clean.

Domain, repository, hosting and analytics opened in your name on day one, so none of the above is ever your problem.

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