Estimate follow-up
$700 per month
Collision, wrap and performance shops that send written estimates
A shop writes ten estimates a week and follows up on none of them. The customer is not saying no, they are saying nothing, and the job goes to whoever called them back.
What it does
- Detects an estimate that has gone quiet
- Sends a timed sequence at day two, day five and day ten
- Answers the common objections in the message rather than waiting to be asked
- Stops the moment the customer replies or opts out
- Records every reply and opt-out against the job
EvidenceThe mechanism is proven, not theoretical: it has been running on corsaauto.com, this house’s own shop, and has sent 346 follow-ups producing 10 replies and 3 opt-outs. Yours is built against your systems rather than switched on from ours.
Lead follow-up
$1,500 per month
Any shop where enquiries arrive faster than anyone can answer them
An enquiry that arrives and is not answered quickly is worth nothing, and the failure is invisible. Nothing errors, nothing alerts, the form says thank you, and the lead simply sits.
What it does
- Responds to a new enquiry within a minute, day or night
- Follows up three times on a schedule, then stops
- Routes the live ones to a named person rather than a shared inbox
- Alerts by text so a lead cannot sit unseen
- Records delivery failures instead of losing them
EvidenceRunning on corsaauto.com, this house’s own shop, as a scheduled lead-push job with text alerting on a dedicated line. Yours is built against your forms and your phone.
Already included at the Foundation monthly tier. If you are on that tier or above, you have this and should not buy it twice.
Missed call text-back
$500 per month
Shops where the phone rings while everyone is under a car
A body shop misses calls all day. Techs are on the floor, the front desk is with a customer, and the caller does not leave a voicemail. They call the next shop instead.
What it does
- Detects the missed call as it happens
- Texts the caller back within about a minute
- Asks what they need and offers times
- Hands the conversation to a person once it is real
- Works after hours and at weekends, when most of them are missed
EvidenceThe telephony underneath it is already live here: this house runs its own numbers and its own call routing on infrastructure it owns. The product logic is built per client on top of that.
Review automation
$750 per month
Collision, mechanical and detail shops with more happy customers than reviews
A shop does excellent work for a hundred people and has fourteen reviews, because nobody asks and the one time they did it was three weeks after the car went home.
What it does
- Asks at the moment the job is finished, not days later
- Sends one request, and one reminder if nothing happens
- Sends the customer straight to the review page, no hunting
- Surfaces new reviews so they get answered, because owner replies count
- Never incentivises or filters, which is what gets a profile penalised
EvidenceBuilt on the Google Business Profile connection this house already operates, against a shop profile holding a 4.9 average across 324 reviews.
Customer re-engagement
$1,500 per month
Shops with service intervals: mechanical, detail, ceramic coating, tyres
Hundreds of past customers who simply stopped coming. Nothing went wrong, nobody complained, and nobody reached out. They are the cheapest work a shop will ever win and the easiest to forget.
What it does
- Finds customers who have gone quiet at thirty, sixty and ninety days
- Writes to them about what they actually had done, not a generic blast
- Uses the channel they responded to last
- Honours every opt-out on the first request
- Reports what came back, including when nothing did
EvidenceBuilt on the mail infrastructure this house already runs for its own properties, with suppression and opt-out handling already in place. On corsaauto.com the case is measurable: repeat customers are a fifth of the customer base and well over half of collected revenue, with no lifecycle contact running against them.
Already included at the Reach monthly tier. If you are on that tier or above, you have this and should not buy it twice.
Voice receptionist
$2,500 per month
Shops losing after-hours and overflow calls, or paying someone to answer them
The phone rings after six and at weekends and nobody is there. A real receptionist costs more than this and goes home at five.
What it does
- Answers every call, at any hour
- Understands what the caller wants and asks the qualifying questions
- Books the appointment into the calendar the shop already uses
- Hands off to a person on anything it should not handle
- Sends a written summary of every call
EvidenceNot running anywhere yet. The call routing it sits on is live and owned by this house; the receptionist itself is built to order and would be scoped before anyone signs.
Connected backend
$3,000 per month
Multi-location groups running three systems that do not talk to each other
The shop system, the website and the accounting each hold a different version of the truth, and somebody re-types between them every day.
What it does
- Mirrors the shop management system so the site and operations see one reality
- Connects leads, jobs, invoices and reporting end to end
- One dashboard across locations instead of one per location
- Alerts when a number moves in the wrong direction
- Everything in accounts and infrastructure billed to you
EvidenceThe closest thing already running is the live shop-system mirror this house built for corsaauto.com, which is the same mechanism at single-location scale. The multi-location version is built per client.
