Automations / 06
The phone rings after six and at weekends and nobody is there. The voice receptionist answers every call, works out what the caller needs, hands anything it should not handle to a person, and sends the shop a written summary.
$2,500 per month
Built to orderShops losing after-hours and overflow calls, or paying someone to answer them
The problem
The phone rings after six and at weekends and nobody is there. A real receptionist costs more than this and goes home at five.
What it does
EvidenceAnswering the after-hours line at Corsa Automotive, this house’s own shop, since September 26, 2026. By November 11 it had taken 107 calls, 93 of them with a caller who spoke, and sent the shop a written summary of each. There it triages and hands off rather than booking. Yours is built against your phone and calendar.
Questions
Yes. It says so at the start of the call, and where the state requires it, it says the call is recorded. Neither disclosure is optional.
No. It qualifies the call and passes it on. Prices, repair times and anything about coverage go to a person, because a confident wrong answer on the phone is a promise the shop then has to keep.
Calls fall back to voicemail, so a fault costs you the summary, not the caller.
$2,500 per month. There is no rebuild and no minimum term: keep it while it pays for itself and stop when it does not.
Answering the after-hours line at Corsa Automotive, this house’s own shop, since September 26, 2026. By November 11 it had taken 107 calls, 93 of them with a caller who spoke, and sent the shop a written summary of each. There it triages and hands off rather than booking. Yours is built against your phone and calendar.